Executive, Policy Servicing at Prudential

Responsibilities:

Process insurance cases according to the set guidelines, rules and regulatory requirements.
Manage daily operations by ensuring the set service standard and quality checks on work are adhered to.
Support supervisor to continuously review processes, identify and resolve service gaps through constructive feedback, and implement process improvements where appropriate.

Requirements:

A recognized University Degree in any field.
Customer focused with excellent problem-solving skills, positive attitude and excel under pressure.
Self-motivated, love challenges and result oriented.
Must be willing to work long hours, weekends and public holidays if required.
Must possess interest to work in an office based desk bound administration environment.
Articulate and proficient in written and spoken English.
Fresh graduates who possess interest for a career in Life Insurance Operations are encouraged to apply.

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