Walk Intervew at SRG Asia Pacific Sdn. Bhd.
SRG Asia Pacific, is a leading Business Process Outsourcer (BPO), specialed in Customer Relationship Management (CRM) and Call Centre Services. Our clients are market leaders in their respective industries which include telecommunications, broadcasting, insurance and advertising.
We are committed to providing the best work environment and culture for our employees and are an employer of choice within the Malaysian BPO market.
We are committed to providing the best work environment and culture for our employees and are an employer of choice within the Malaysian BPO market.
Contact Center Professional
MYR 1500 - 2300
Kuala Lumpur
MYR 1500 - 2300
Kuala Lumpur
Responsibilities:
Customer Service Professional
• To take incoming telephone enquiries & complaints from customer pertaining to Telco product & services.
• Attend to customer queries tactfully and professionally.
• Provide accurate, efficient and quality service that exceeds the customer's expectations.
• Maintain customer confidentiality.
• Attend to incoming calls promptly, courteously, in a competent and professional manner.
Telemarketers
• To make outgoing calls pertaining to Telco sales products & up-selling across the entire product portfolio.
• To manage, collate and update customer database accurately and on a timely basis.
• To participate in any sales activities as and when required by the management.
• Sales-oriented, dynamic & persuasive.
• Work towards achieving sales target and KPI
Requirements:
- The candidate must possess at least an SPM certificate.
- Confident speaker in Bahasa Malaysia and English (Mandarin and Cantonese is an advantage).
- At least 1 year of working experience in a related field is preferable for this position.
- Applicants must be willing to work in Plaza Sentral,KL Sentral or Wisma UOA II (KLCC).
- Former financial, insurance and sales candidates will have an added advantage.
- Fresh graduates / Entry level applicants are encouraged to apply.
- 200 Full-Time positions available.
Successful candidates will be rewarded with an attractive remuneration package commensurate with qualifications & experience. Opportunities for personal & career development abound within our organisation.
Interested applicants are invited to apply through Jobstreet.com or alternatively, may submit a detailed resume, stating current and expected salary with a passport-sized photograph (n.r.) by post/fax. Shortlisted candidates will be notified for interviews.
Please indicate the position at the top left corner of the envelope.
SRG Asia Pacific Sdn Bhd
Suite 1B-3A, Level 3A, Block 1B,
Plaza Sentral, Jalan Stesen Sentral 5
50470, Kuala Lumpur.
E mail : careers@srgasia.com.my
Contact No. (03) – 2096 6688
Fax No. (03) – 2261 4042
Interested applicants are invited to apply through Jobstreet.com or alternatively, may submit a detailed resume, stating current and expected salary with a passport-sized photograph (n.r.) by post/fax. Shortlisted candidates will be notified for interviews.
Please indicate the position at the top left corner of the envelope.
SRG Asia Pacific Sdn Bhd
Suite 1B-3A, Level 3A, Block 1B,
Plaza Sentral, Jalan Stesen Sentral 5
50470, Kuala Lumpur.
E mail : careers@srgasia.com.my
Contact No. (03) – 2096 6688
Fax No. (03) – 2261 4042
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Custumer Service
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